How to really get the best out of employees
Engagement is powerful; it simply requires the right keys to unlock that power; the organization that gives its people the tools, encouragement, and freedom to become the best people they can be—to really, truly engage—will also find itself rising to unimagined heights of success, according to Tracy Maylett and Paul Warner in their book MAGIC: Five Keys to Unlock the Power of Employee Engagement.
The five keys which the authors have identified from their extensive research conveniently form the acronym MAGIC:
- Meaning: Your work has purpose beyond the work itself
- Autonomy: The power to shape your work and environment in ways that allow you to perform at your best
- Growth: Being stretched and challenged in ways that result in professional and personal progress
- Impact: Seeing positive, effective, and worthwhile outcomes and results from your work
- Connection: The sense of belonging to something beyond yourself
The first three of these keys appear essentially to correspond with the three aspects of human motivation identified by Daniel Pink in his book Drive: autonomy, mastery (growth) and purpose (meaning).
The authors’ advice will come as a very helpful and salutary read to most managers. Engagement is a two-way process. Employees have to choose to be engaged, but managers have to provide conditions which encourage engagement. Most managers get promoted into management positions without appropriate leadership training, and they are usually unaware of their own incompetence at drawing the best from their teams. This book will help to fill the knowledge gap.