One way to improve trust and communication in your team

Product by:
Maxine Attong

Reviewed by:
Rating:
4
On 21 September, 2014
Last modified:21 September, 2014

Summary:

It is often difficult to cultivate unvarnished communication and a high level of trust in an employer-employee relationship. This book explains one way in which it can be done.

Your team members are creative and intelligent and want to make a difference; you can give them the permission they need to do this, according to Maxine Attong in her book Lead Your Team To Win: Achieve Optimal Performance by Providing a Safe Space for Employees. Embracing this concept will enable you to shift your leadership style, which will further your own goals and ultimately benefit your team’s performance.

The book describes how the author has created the concept of a safe space and used it as a management tool to facilitate enhanced team performance. The safe space is a room in which team members are free to release emotions, get past negative feelings, and take risks that lead to rewards. What happens in the room stays in the room, so team members can reveal their weaknesses but still leave with their dignity intact. Benefits include:

  • Providing a dynamic environment for the free exchange of ideas
  • Receiving honest feedback
  • Convincing team members that their thoughts and contributions are valued
  • Raising the level of trust in the team
  • Giving team members shared ownership of the team’s successes and failures

The author writes in a clear and concise manner, so the “safe space” idea is well explained; however, I am not sure I am entirely comfortable with it. Some of the aspects seem a bit too cold and calculating. For example, the author says that some team members may see the safe space as a management trick that allows the leader to extract work, and she goes on the admit, “And they may be right.”

It is often difficult to cultivate unvarnished communication and a high level of trust in an employer-employee relationship. This book explains one way in which it can be done.

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